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Techbooks for Retail
Accelerate business performance with software built for the cloud.
Book an appointment nowAccelerate business performance with software built for the cloud.
Book an appointment nowTechbooks solution for retail allows you to build your business around your customers regardless of channels.
Real-time Financial Management in the Cloud
Deliver the ideal customer experience across all channels with a single platform. Create a buy-, return- and fulfill from anywhere experience. Unified omnichannel commerce. Provide a consistent shopping experience and build strong customer loyalty across web, mobile, in-store and call-center channels. Close with confidence and report financials quickly and accurately. Ensure proper security, support compliance and gain complete audit trail visibility. Configure and monitor business processes and workflows. Get immediate visibility into financial performance with pre-built or customized reports.
Know your numbers across all store locations, marketplaces and ecommerce with a proven financial management system that helps you to understand profitability and grow your business.
Give everyone who interfaces with customer—sales, support and service—access to real-time customer data such as preferences, transactions and interactions to enable them to provide consistent service experiences across touchpoints.
Create and automate case management processes, so customers can submit cases online, review the status, and reply with follow-up communications.
Expedite resolution time by assigning, managing, and routing customer support cases from multiple communications channels, including phone, fax, email and web.
Optimize the use of your inventory, reduce handling cost, optimize cash flow, and deliver products to your customers when and where they want them. Centrally manage inventory across multiple locations/selling channels.
Since ecommerce is natively unified with your back-office systems, a single source of customer, order, inventory data is used to power your website to provide a more relevant and engaging online experience.
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